Q&A For Parents
What experience does Pro-Active Adventure have in working with schools?
Pro-Active has a vast experience of working with a range of schools from Primary to University. Our experience has been greatly increased by our work with many other youth groups including specialist youth groups. Many of our team have teaching or youth leadership experience.
What qualifications do the instructors hold?
All our instructors hold multiple National Governing Body Awards (NGBs). They also have at least three years post qualifying experience. We do not recruit newly qualified instructors each season like many other centres do. All staff at our operational centres also hold an enhanced CRB check to work with children. The team have also undergone special training in subjects such as child development and child protection.
What is your accommodation like?
There is a range of accommodation styles at numerous YHA centres across Wales for the school to choose from. However boys and girls sleep in bunk beds on separate floors in warm, comfortable dorms. Each dormitory has its own shower and toilet facilities. Sheets, duvets and pillows are provided. Rooms in the main house have en-suite bathrooms.
Our centre in Tywyn uses the local “Pantienion Hall Hotel” which has similar but more basic arrangements for schools that are working on a budget.
Can parents telephone their children?
In special circumstances, there is no problem please contact reception and you will be put in touch. However, we have found that parents phoning their children just to talk often makes the children’s time away from home harder, because they tend to become home sick. There are pay phones in the centre so if a young person wants to phone home they can.
What care is available during the night?
We have 24 hour security personnel on site who can assist with any issues and there is also a Duty Manager on call throughout the night. Also teachers are located on the same corridor from their pupils for any immediate issues.
Will children need pocket money?
All children’s immediate needs are cared for. However YHA centres do have a small tuck shop for those extra snacks, there are also postcards, limited pencils and souvenirs like T-shirts. There are also a range of drinks machines in the games room. So a little extra pocket money might be a good idea if you wish.
When is bedtime?
Children are on activities with Pro-Active staff until about 8:30pm, when they will be with their teaching staff who will have an agreed bedtime with the pupils. However we do have a lights-out policy of 10:30pm.
Do I need to arrange insurance?
Pro-Active Adventure provides Public Liability Insurance so there is no need. Some schools may prefer to buy additional travel insurance; there are a number of providers that we can advise on.
What about if my child has special needs?
We can manage many special needs as long as teachers make us aware of them at the time of booking. We will advise you if we think we are not equipped to care appropriately in a specific situation.
What’s the food like?
Meals will vary depending on the package you have chosen, however they will all be healthy & nutritious for a growing body. The menus meet and exceed Government regulations and vary from day to day according to season. Meals are served in a communal dining room. Vegetarian selections and children with special religious or dietary needs are catered for. Please advise us of your needs at the time of booking.
Do children from different schools mix?
In principle this will not happen, however sometimes at YHA centres there may be another school staying at a time. Each school remaining together with their own classmates throughout the day for activities. The evening is the only time of the day when it is possible to meet and make new friends from other schools; however this will be at their teacher’s discretion. Children from different schools never share the same dorms or shower facilities.
What does my child need to bring?
Clothing and shoes worn outside during activities will inevitably get dirty, so old clothes should be worn during activities. Obviously it’s fine to get changed into something better in the evening. We try to help children look after their things, but items regularly get lost or left behind so it’s a good idea to provide your child with a packing list, so that they can check items back into their bag when its time to go home.
As a minimum we recommend:
- 1 Bath towel, Toilet bag with at least toothbrush, toothpaste, hairbrush, soap/shower gel.
- Night clothes.
- Socks and underwear.
- 4 T-shirts/lightweight tops, at least 2 sweatshirts, (An additional sweat shirt just for activities is ideal).
- 1 Thick pullover and 1 lighter one.
- 3 Pairs of trousers/jeans and ideally a pair of tracksuit bottoms.
- Swimming gear and towel. Plus 1 extra pair of swimming shorts to go over the wet suit.
- 2 Pairs of trainers. (One old pair)
- Waterproof jacket. Trousers are a good idea if you have them.
- Sturdy shoes.
- Small rucksack. (For carrying lunch and water on activities)
- Large plastic bag for dirty clothes.
- Hat and gloves.
- Water Bottle
- Don’t forget any medication you may be taking, it is a good idea to give this to your teacher to look after.
We recommend that you child doesn’t bring:
Mobile phones, electronic games, ipods or mp3 players, expensive cameras, expensive or favourite clothing, hair straighteners, curling tongs, expensive or cherished jewellery.